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Promotion of Health, Opportunity
Equality, Benevolence & Empowerment
for black and ethnic minority
women and children

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Shelter from Abuse

Fleeing from domestic violence? We can help you and your children find a safe place

We are committed to helping improve the lives of BME women and children suffering from domestic abuse. Our centre provides advice sessions and workshops run by specialists who can offer assistance relating to domestic violence cases, immigration status, health, welfare benefits and more. Women from all cultures and backgrounds are welcome, we have worked with women from China, all parts of Africa, India, the Philipines.

In 2010, we opened some safe houses where women fleeing domestic violence could seek shelter. However, due to difficulty in funding, we were unable to sustain these houses, hence we work in partnership with other women's organisations which offer shelter for women and children fleeing domestic violence.

We also:

  • Help victims access their benefits e.g. housing, child or income support

  • Help source legal advice and representation

  • Provide free confidential counselling services

  • Provide drop-in and telephone support and advocacy for all

  • Provide opportunities for victims to improve their self-esteem, self-worth, social and economic situations

  • Create understandings between agencies about the problem of domestic violence within the community

  • Advocate on behalf of female victims with no public funds

The team of social workers and volunteers at our women’s centre are kind, compassionate and understand the complexities of domestic violence and the on-going psychological effects. We will work closely with you to help you feel safe again and begin the difficult process of rebuilding your life.

If you need to escape from domestic violence or need to protect your children from an abusive partner, visit our drop-in centre or contact us today on 01473 231 566  or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it , to speak with one of our qualified social workers.

ESOL Skills for Life: Entry 3
Thursday, 24 January 2019
Exam Structure Summary Speaking & Listening (Oral interview with Trinity examiner)1. Individual Component (up to 8 mins) Task 1: Exchange of information, comparing people and places (up to 3 mins) Task 2: Narration of a simple story (factual or fictional) (up to 2 mins) Task 3: Role play – giving information in a formal context (up to 3 mins) 2. Group... Read more...
Domestic Violence Training
Tuesday, 29 January 2019
Domestic Abuse Training Courses for Social Workers Phoebe offers specialist domestic violence training to professionals who work with vulnerable women and to social work students at the University of East Anglia and University Campus Suffolk. We have qualified immigration caseworkers and social workers to deliver the training and we also invite experienced... Read more...
Free Legal Advice
Thursday, 24 January 2019
Free Legal Advice SurgeriesPHOEBE offers free surgeries for women who need legal advice on family law matters, such as those facing separation, wanting to start divorce proceedings, experiencing domestic abuse or other family difficulties.   A qualified solicitor will be at our offices to help. To book an appointment for yourself or your... Read more...
Thursday, 24 January 2019
Applying for Indefinite Leave to Remain under the domestic violence rule PHOEBE does not give immigration advice and this information below free for the public to see on the www.gov.uk website. We work with immigration advisers from other women's charities and organisations, so please call us and we will refer you to one. If you have been a victim of... Read more...

'A Helper of Many'

19, Tower Street

Citizen Advice Bureau Building

Ipswich, Suffolk



Telephone— 00 44 1473 231566